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As our motto says, "We don't sell trips, we design experiences", this service is thought to turn our consumers' dream trip into reality. This is possible through the support and advice of our experienced team that plans a product designed to fit each client's needs.
47 years can be easily written, but in such a changing environment as the travel industry, they not only represent experience, but also constant innovation to adapt to new market needs.
Being a serious company does not mean that there is no room for fun and innovation in our offices and among our employees, as we firmly believe that these are the basis for a healthy working environment.
The modern world is moving by leaps and bounds every day, and so is the tourism industry. Our staff are constantly updating their knowledge, not only in terms of trends, but also by traveling to new destinations to learn about them, with the aim of offering a genuine experience to our customers.
Our planet is not only the raw material of this market, but also our home. At VG, as an affiliate member of the World Tourism Organization (UNWTO), we constantly promote sustainable tourism and respect for all the communities, cultures, and people with whom we operate.
First and foremost, we have a responsibility to our customers, which is why these two words have been the foundation of our approach for all these years.
We take the planning and organization of trips very seriously, so that travelers can fully enjoy them.
We understand the mistrust of the public, because of travel scams. But with Viajes de Gala, rest assured, a whole team is here to support you.
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Quality improvement system to stimulate and increase the profitability and competitiveness of affiliates.
The World Travel and Tourism Council (WTTC ) has granted this certification to businesses which, in response to the Covid-19 pandemic, have implemented high-quality sanitary protocols to guarantee the health and safety of travelers. This distinction is supervised by the board and government authorities of each country and is only awarded to tourism companies whose sanitary protocols have been verified and applied in accordance with the required standard.
The Mexican Tourism Secretary has launched a national tourism certification system that offers extensive certification through the Diamond Award. It certifies tourism businesses that are committed to an excellent level of quality in all areas of their development.
The Diamond level rewards establishments or destinations that meet at least 70% of the criteria established by the program.
The most important award in Mexico's tourism industry, which we are proud to have won on two occasions.
Through this certification, we are committed to having the highest cybersecurity standards for mobile banking transactions.
Through the Amadeus system and our registration number with the International Air Transport Association, we are able to issue airline tickets globally and identify ourselves with hotels, travel agencies and airlines around the world.
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Civil association whose mission is to attract international tourism to Mexico, promoting with professionalism and ethics.
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Association focused on representing, supporting, advising, and supporting travel agencies for the improvement of the tourism sector.
Affiliate member offers companies the possibility of obtaining local, regional, national, and global visibility through the UNWTO network and channels.
Through our membership in this organization, we seek to collaborate in the development of laws that benefit businessmen and citizens as a whole.
It took me a couple of calls to get an answer, as it always sounded busy, but once I got an answer, planning my ski trip was very quick and easy with their help.
At first, I was a little scared to trust them with my money, there are many scams with travel, but I don't regret it, my New Year's Eve trip to Canada with my grandparents was one of the best experiences I've had, if I could, I would give them 6 stars.
It was a short trip from 23 to 28, everything was well planned, I highly recommend Viajes de Gala, I appreciate your advice and professionalism. Thank you very much.
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